Our Shipping Commitment
FFC Boutique works with fulfillment partners located both within the United States and internationally.
Because products may ship from different fulfillment locations, shipping times and carriers can vary by
item, destination, and availability. We do our best to provide accurate delivery estimates at checkout and
through your order tracking information.
Order Processing
Orders are generally processed after payment is successfully received. Orders fulfilled within the United
States are generally prepared for shipment within 1–2 business days. Orders fulfilled through international
suppliers are generally prepared for shipment within 1–2 business days after the order has been
confirmed and payment has been received.
Estimated Delivery Times
For items fulfilled within the United States, estimated delivery is generally 5–7 business days after
shipment. For items fulfilled internationally, estimated delivery is generally 7–15 business days after
shipment, depending on the destination and shipping service selected. International express services such
as DHL, UPS, FedEx, EMS, or similar carriers may be used when appropriate.
Shipping Method
FFC Boutique selects an appropriate shipping method based on the product, destination, package weight,
availability, and shipping options offered by the fulfillment partner. Depending on the order, shipments may
be transported by standard or express carrier services. In some circumstances, larger shipments may be
transported by other available freight methods.
Shipping Costs
Shipping charges, when applicable, are calculated based on factors such as package weight, destination,
shipping method, and the products included in the order. Available shipping options and costs will be
displayed at checkout when applicable. Some products may qualify for free shipping based on current
promotions or product-specific shipping offers.
Tracking Information
When tracking is available, customers will receive tracking information once their order has been shipped.
Tracking updates may take some time to appear after a package is accepted by the carrier. Customers
are responsible for monitoring their tracking information and ensuring that someone is available to receive
the package when necessary.
Out-of-Stock or Inventory Delays
Occasionally, an item may become unavailable after an order is placed. If an item is temporarily out of
stock and this causes a significant delay, FFC Boutique may contact the customer with available options,which may include waiting for the item to become available, selecting an alternative item when possible, or
canceling the affected item for a refund.
Shipping Delays
Delivery estimates are not guaranteed. Delays can occur because of severe weather, carrier disruptions,
holidays, customs processing, high shipping volume, transportation issues, incorrect or incomplete
addresses, or circumstances outside of FFC Boutique's control. International shipments may experience
additional customs or carrier delays.
International Orders
International shipments may be subject to customs procedures, duties, taxes, or other fees imposed by
the destination country. Any customs duties, import taxes, or similar charges that are not included at
checkout are the responsibility of the customer. FFC Boutique does not control customs processing times.
Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout. If an
order is returned to FFC Boutique or the fulfillment carrier because of an incorrect or incomplete address,
additional shipping charges may apply before the package can be resent. Please contact us as soon as
possible if you notice an address error after placing an order.
Lost, Stolen, or Marked-Delivered Packages
If tracking shows that a package was delivered but you cannot locate it, please first check with household
members, neighbors, building management, and the carrier's delivery location. Customers should contact
the carrier directly when appropriate. FFC Boutique will assist with carrier inquiries when possible, but we
cannot guarantee replacement or reimbursement for packages confirmed as delivered or stolen after
delivery.
Questions About Your Shipment
If you have questions about your order or shipping status, please contact FFC Boutique with your order
number. We are happy to assist with tracking and shipping questions and will work with the appropriate
carrier or fulfillment partner when an issue occurs.
Policy Updates
FFC Boutique may update this Shipping Policy from time to time. The policy in effect at the time of
purchase will generally apply to that order, subject to applicable law.